Xurrent Developer Documentation

This site describes the resources that are available for developers to build integrations with the Xurrent service. The following integration options are available:

GraphQL API
Create precise and flexible queries for the data you need to integrate with Xurrent, getting predictable results.
REST API
Retrieve, create and update Requests, Changes, CIs, Services, SLAs, People and more with the REST (or REpresentational State Transfer) API.
Bulk API
Import and export large amounts of data with a single API request.
Events API
Configure the monitoring systems to send events to Xurrent and this specifically tailored API will generate new requests for them.
Mail API
Create a new request by sending an email to the Xurrent service.
Webhooks API
Receive real-time notifications from the Webhooks API and trigger actions in other applications when changes occur in Xurrent.
4me Workato Connector
Connect, integrate and automate processes in Workato via the 4me Workato Connector.
Applications
Build native and external applications that can access the data of Xurrent user and/or accounts in a secure way.
Single Sign-On
Use an organization’s existing identity provider to ensure that its employees do not require a separate password to access Xurrent.
JIT Provisioning
Automate the registration and maintenance of the organization’s end users in Xurrent.
SCIM Provisioning
Provision and manage users, organizations and sites in your Xurrent account automatically.
CTI
Launch the Service Desk console from the softphones on the computers of the service desk analysts using Xurrent’ss standard computer telephony integration (CTI).