KnowledgeArticleTemplate Object

Root Connection

All KnowledgeArticleTemplate objects of an account are accessible by a query on the root connection knowledgeArticleTemplates. Such a query will return a KnowledgeArticleTemplateConnection!, which contains the KnowledgeArticleTemplate objects in its nodes field.

knowledgeArticleTemplates (KnowledgeArticleTemplateConnection!)

Root connection for retrieving KnowledgeArticleTemplate records.

Argument Type Description
after String

Returns the elements in the list that come after the specified cursor.

before String

Returns the elements in the list that come before the specified cursor.

filter KnowledgeArticleTemplateFilter

Filter to determine which KnowledgeArticleTemplate records are returned.

first Int

Returns the first n elements from the list.

last Int

Returns the last n elements from the list.

order [KnowledgeArticleTemplateOrder!]

Order of the KnowledgeArticleTemplate records returned.

view KnowledgeArticleTemplateView

View name.

The default value is current_account.

Fields

The fields in this section list which values can be retrieved when querying KnowledgeArticleTemplate records.

account (Account)

The account this record belongs to.

createdAt (ISO8601Timestamp)

The date and time at which the record was created.

disabled (Boolean)

Whether the knowledge article template may no longer be used to create knowledge articles.

id (ID!)

Unique identifier of the record.

service (Service)

Service that is applied to knowledge articles using this template.

source (String)

An identifier for the client application submitting the resource or the name of an external system.

sourceID (String)

The unique identifier of the resource in an external system.

subject (String)

A short description of the knowledge article template.

uiExtension (UiExtension)

The UI extension that is applied to knowledge articles using this template.

updatedAt (ISO8601Timestamp)

The date and time of the last update of the record. If the record has no updates it contains the createdAt value.

Connections

The connection fields in this section allow (paged) access to objects related to a specific KnowledgeArticleTemplate record. The actual objects will be in the nodes field of the connection.

serviceInstances (ServiceInstanceConnection)

Service instances that are applied to knowledge articles using this template.

Argument Type Description
after String

Returns the elements in the list that come after the specified cursor.

before String

Returns the elements in the list that come before the specified cursor.

first Int

Returns the first n elements from the list.

last Int

Returns the last n elements from the list.

Implements

KnowledgeArticleTemplate implements the following interfaces. This means that fragments defined on these interfaces may be used in queries returning a KnowledgeArticleTemplate.