Service Instances Import
Service Instances can be imported into 4me using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a Service Instances import file can be found in Service Instances API - Fields.
CSV Example
ID,Source,Source ID,Status,Name,Service,First Line Team,Support Team,Remarks
,,,in_production,Finance (SAP) Production,Finance (SAP),,"SAP Development, North America",
,,,in_production,Personal Computing for IT Chicago,Personal Computing,,"End-User Support, Chicago",
,,,in_production,Database for SAP (P47),Database,,Database Administration,