SLA Coverage Groups Import
SLA coverage groups can be imported into 4me using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a SLA Coverage Groups import file can be found in SLA Coverage Groups API - Fields.
CSV Example
"ID",Source,Source ID,Disabled,Name,Description,Search Phrase,Filters,Created At,Updated At
,4me,,0,Beatrice,,,"account|widget|0
primary_email|'beatrice.baldwin@widget.com|0",2023-11-17T02:37:24-06:00,2023-11-17T02:37:24-06:00
,4me,,0,Finance,,Finance,"",2023-11-17T02:41:10-06:00,2023-11-17T02:41:10-06:00