Request Satisfaction API

The following is required for this API to work:

When the satisfaction indication is successfully updated the response status will be 204 (“No Content”), otherwise it will be 304 (“Not Modified”).

Requester is satisfied

Indicates that the authenticated user is satisfied with the manner in which the given request has been handled.

POST /requests/:id/satisfied

Response

Status: 204 No Content

Requester is dissatisfied

Indicates that the authenticated user is dissatisfied with the manner in which the given request has been handled.

POST /requests/:id/dissatisfied
note
Required text (max 64KB) — The Note field is used to provide any additional information that could prove useful for resolving the request.
reopen
Optional boolean, default: false — Set to the value true if the user wants to reopen the request.
note_attachments
Optional aggregated — Attachments to the note.

Response

Status: 204 No Content